Child care checklist

Comparing child care services: checklist

When you are looking at child care services, the checklist below can help you compare how different services will educate and care for your child. This will give you a good basis for deciding on the right service for your child.

Fees and payment requirements

• What are the service fees?
• Do you have to pay for days you do not attend? For example, do you still pay when you go on holidays or on public holidays?
• Are there full-day and half-day options? What are the fees for the different options?
• Can you get government assistance for child care? If you can, you will pay less than the quoted price.

Play and learning

• What does the service do to help your child learn and develop? Is there a plan on display that explains the learning and development program?
• Will staff report back on your child’s day?
• Is there easy-to-access information about policies, level of staff training, hygiene and discipline procedures?

Facilities and setting

• Is the environment stimulating and safe?
• Does the facility have a relaxed and happy atmosphere?
• Does the day care seem interesting, with plenty of light and lots of toys and activities?
• Is there plenty of room and outdoor equipment for your child to enjoy?

Daily routines

• Is there a chance for quiet time or rest during the day?
• Are there plenty of opportunities for your child to engage with nature?
• Will your child have the chance to explore and create?
• Do toileting, nappy changing and rest times meet individual needs?

Carers and their relationships with children

• How many carers are there? Is there at least one carer for every four babies?
• How often do you see staff engaging with children?
• Do staff encourage, respect and care for children?
• How do staff guide children’s behaviour?
• Is every child treated like an individual?

Relationships with parents

• Do you feel welcome to discuss issues with staff?
• Can you and your child do an orientation program?
• Can you drop in at any time to visit and observe your child in the environment?
• Are family members encouraged to get involved in activities?

Meals and snacks

• Does the child care service provide meals and snacks, or do you need to send food with your child?

If the service provides meals and snacks:

• Does the service offer a healthy selection of snacks and drinks?
• Do snacks and meal arrangements meet children’s individual needs?
• Does the service follow national dietary guidelines for children? Can the service show you its menu and nutrition policy?

General information

• What is the centre's policy on enrolling children who are not up to date with immunisations?
• What happens if your child is sick?
• What happens if you are late for a pick-up?
• Who else can pick up your child?
• What should you pack for your child?
• How can you help your child adjust to child care?
• Does the centre have a waiting list? Can you put your child on the waiting list if needed?